AI Solutions

AI agents allowed to act — inside boundaries you set

AI agent development with deterministic guardrails for approvals, procurement and documents. High-stakes actions need human sign-off first.

The Problem

Why simple chatbots aren't enough

Business processes require multi-step reasoning, tool use, and real-world action — capabilities that retrieval chatbots simply can't provide.

Repetitive knowledge work

Research, summarisation, drafting, and decision support tasks consume hours of skilled-worker time every day.

Complex Multi-Tool workflows

Processes that span CRM, ERP, calendar, email, and databases require an agent, not a single prompt.

Chatbot Limitations

Existing chatbots can answer questions but can't take action, fetch live data, or execute a multi-step plan.

Fragmented Automation

RPA bots handle structured tasks but break on unstructured inputs — exactly where AI agents excel.

Unreliable LLM pipelines

Ad-hoc LangChain scripts deployed to production fail silently, lack observability, and can't be audited.

Slow Human-in-the-Loop

Approval and escalation bottlenecks nullify automation gains. Agents with configurable autonomy solve this.

Our Approach

Production-grade agents, not demos

We design agentic systems with production constraints in mind from day one: latency budgets, tool reliability, escalation paths, audit trails, and cost controls. The result is an agent you can actually trust in production.

6 wks
First Agent Live
99.2%
Task Completion
12+
Tool Integrations
100%
Observable & Auditable
01

Agent architecture design

Define agent topology (single vs. multi-agent), tool registry, memory strategy, and autonomy levels for each workflow step.

02

Tool & integration layer

Build secure, rate-limited tool wrappers for APIs, databases, browsers, code interpreters, and internal systems.

03

Reasoning & planning engine

Select and tune the LLM backbone, implement ReAct/CoT prompting, and configure task decomposition and replanning.

04

Guardrails & Observability

Instrument every agent step with tracing, cost metering, output validation, and configurable human-in-the-loop checkpoints.

Thinking about agentic workflows?

Build the first agent in six weeks.

The AI Sprint takes one defined process, builds on your own data and hands over the code and the environment — fixed scope, fixed price.

See the AI Sprint
What We Build

Agent types & patterns

Research & knowledge agents

Agents that search the web, internal knowledge bases, and documents to produce structured research reports autonomously.

Code generation agents

AI coders that write, test, review, and refactor code within guardrails — integrated into your CI/CD pipeline.

Email & calendar agents

Agents that triage inboxes, draft responses, schedule meetings, and handle follow-ups across enterprise mail systems.

Process orchestration agents

Multi-agent systems that decompose complex business processes into parallel subtasks executed by specialised sub-agents.

Data analyst agents

Natural-language-to-SQL agents that query databases, generate charts, and produce narrative summaries on demand.

Compliance & audit agents

Agents that continuously monitor systems, flag policy violations, and generate compliance evidence automatically.

How We Work

Agent delivery lifecycle

A structured, checkpointed process from discovery to production — you see working agent behaviour at each stage, not just at the end.

Technology

Our agent stack

Frameworks

LangChain / LangGraph
LlamaIndex
AutoGen
CrewAI
Semantic Kernel

LLM Backends

Claude (Anthropic)
GPT-4o (OpenAI)
Gemini (Google)
Command R (Cohere)
Mistral / Llama 3

Tooling

Browser Use
Code Interpreter
SQL Agent
Vector DBs (Pinecone, Weaviate)
LangSmith / Langfuse
Industries

Agent use cases by sector

Financial Services
Loan processing agents, regulatory monitoring, customer onboarding
Healthcare
Clinical documentation, referral management, coding assistance
Retail & E-Commerce
Product description generation, customer support escalation, returns processing
Professional Services
Contract review, research synthesis, proposal drafting
Technology
Developer copilots, test generation, incident response
Manufacturing
Procurement agents, maintenance scheduling, supplier communication
Why Kansoft

Built for production, not demos

Safety-First Engineering

Every agent ships with output validation, fallback paths, and configurable autonomy caps. We never hand over an agent that can take irreversible actions without a checkpoint.

Full observability stack

LangSmith or Langfuse tracing on every agent run — cost per task, latency, tool failure rates, and prompt versions all tracked.

Framework-Agnostic

We choose the right framework for your stack (LangChain, AutoGen, custom) rather than defaulting to one tool for every problem.

Secure by Default

Tool permissions follow least-privilege, secrets are never in prompts, and all external calls are logged and rate-limited.

Full IP transfer

All agent code, prompt libraries, evaluation suites, and runbooks are yours at handover — no ongoing vendor lock-in.

Swiss Accountability

A Swiss entity you can hold responsible, with delivery centres in India. Working hours overlap with CET core hours, so coordination, reviews and demos happen the same day.

FAQ

Common questions

What's the difference between an AI agent and a chatbot?

A chatbot answers questions in a conversation window. An AI agent takes actions: it calls APIs, queries databases, writes files, sends emails, and executes multi-step plans. Agents use an LLM as a reasoning engine but connect it to tools that interact with the real world.

How do you prevent agents from taking harmful actions?

We implement configurable autonomy levels — agents require human approval for high-stakes or irreversible actions. All tool calls are logged, rate-limited, and validated against an allowlist. Output guardrails check responses before any action is committed.

Which LLM do you use for agents?

We select the LLM based on your requirements — latency, cost, context window, and data residency. We commonly use Claude (Anthropic), GPT-4o (OpenAI), or Gemini, and can use open-source models (Llama 3, Mistral) for on-premise deployments.

Can agents work with our existing enterprise systems?

Yes. We build tool wrappers for Salesforce, SAP, ServiceNow, Microsoft 365, Jira, Confluence, and any system with an API. For legacy systems without APIs, we can integrate via browser automation with appropriate controls.

How do you handle data privacy with agents that access sensitive systems?

Data minimisation is a core design principle — agents only access the data needed for the specific task. We implement role-based tool permissions, redact PII before LLM calls where possible, and can deploy agents entirely on-premise or in your private cloud.

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Related services

Which process should your first agent take over?

Book an Agent Discovery Call — we'll scope your first agentic use case and return an architecture recommendation within one week.

Book a Consultation