A Cross-Platform fitness platform for live classes, coaching and nutrition

Introduction

Digital fitness moved from a convenience to a primary channel. Providers that once filled physical studios now compete for members who train at home, on their own schedule, on their own devices — and who expect the coaching relationship to survive that move.

That shift is harder than streaming video. A member attending a live class also wants their coach reachable, their nutrition plan current, their progress visible and their group present. When each of those lives in a different tool, the experience fragments and the coaching relationship — the thing members actually pay for — weakens.

This provider faced exactly that gap: a clear service model, and no single product to deliver it.

Key Challenges

• No unified member application — Classes, coach contact, nutrition guidance and progress tracking had no common home, so members moved between disconnected tools.
• Live delivery, not just video — Scheduled group sessions had to run in real time, with the coach present, rather than as recorded content.
• Two app stores, one team — Reaching members meant shipping and maintaining both an iOS and an Android app without doubling the delivery effort.
• Mixed audiences in one product — Members, coaches and administrators each needed a different view and different privileges inside the same application.

Objectives

Kansoft and the client defined a single member-facing platform that carried the whole service, not one part of it:

• Live class delivery — Members attend scheduled online sessions and group classes.
• Coach access — Direct interaction between members and their coaches inside the app.
• Nutrition management — Diet plans and dietary guidance maintained per member.
• Activity tracking — Visible progress, kept in the same place as the training itself.
• Role-based access — One application serving members, coaches and administrators.

Our Solution

• One cross-platform application — Built with Ionic and published to both the App Store and Google Play from a single codebase, so feature work lands on iOS and Android together instead of being scheduled twice.
• An ASP.NET Core service layer — A central backend exposing REST APIs for scheduling, member profiles, nutrition data and activity records, giving every client the same source of truth.
• Live sessions and group collaboration — Scheduled live fitness classes, group sessions and member-to-member interaction, so the social element of a studio survives the move to remote training.
• Nutrition and activity modules — Coach-maintained diet charts and nutrition guidance alongside an activity tracker, keeping the plan and the progress against it in one view.
• Appointments, feeds and notifications — Appointment management, an in-app news and announcement feed, plus email and text notifications to keep members ahead of their schedule.
• User-specific permissions — Role-based access control separating what members, coaches and administrators can each see and do.

What was delivered

• A single member platform — Classes, coaching, nutrition and progress delivered in one application rather than across several tools.
• Presence on both stores — Live on the App Store and Google Play from one Ionic codebase.
• A retained coaching relationship — Direct coach contact and group collaboration carried into the remote setting.
• A base to extend — A REST-API backend that new modules can be added to without reworking the mobile clients.