Privacy policy
Introduction
Personal information we collect
Device information
When you visit our Site, we automatically gather certain details about your device. This includes information such as your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you navigate through the Site, we collect data about the individual pages or products you view, the websites or search terms that referred you to our Site, and details about how you interact with the Site. We call this automatically-collected data “Device Information.”
We collect device information using the following technologies:
- Cookies: These are data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, please accept “Cookies”.
- Log files: These track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: These are electronic files used to record information about how you browse the Site.
Subscription information
Additionally, when you make a subscription or attempt to make a subscription through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Subscription Information.”
Business information
To deliver our services effectively, we may collect various details about your business, such as the business name, address, employee count, annual revenue, industry, and consulting topics relevant to your business. This information is referred to as “Business Information.”
Personal information
In this Privacy Policy, “Personal Information” encompasses Device Information, Subscription Information, and Business Information.
How do we use your personal information?
Subscription information
We utilize Subscription Information to effectively manage subscriptions made through the Site. This includes processing payment details and issuing invoices or subscription confirmations. Furthermore, we employ Subscription Information for:
- Direct communication with you;
- Assessing subscriptions for potential risks or fraudulent activities; and
- Tailoring information or promotional content about our products or services based on your preferences.
Device information
Device Information is instrumental in enhancing the Site’s performance and security. We analyze Device Information, including IP addresses, to mitigate risks and improve overall user experience. Additionally, we leverage this data for:
- Generating insights into customer browsing behaviors;
- Optimizing the Site’s functionality; and
- Evaluating the effectiveness of marketing endeavors.
Business information
The collection of Business Information is exclusively aimed at delivering our services effectively. This may involve segmenting businesses into non-competitive peer groups and preparing customized consulting sessions.
Sharing your personal information
We may share your Personal Information with third-party service providers to assist us in utilizing your Personal Information and/or delivering our services to you, as outlined above. For instance, we utilize Google Analytics to gain insights into how our customers interact with the Site. You can learn more about how Google handles your Personal Information by visiting their Privacy Policy at Google Privacy Policy. Additionally, you have the option to opt-out of Google Analytics by visiting Google Analytics Opt-out.
Furthermore, we may disclose your Personal Information to comply with applicable laws and regulations, respond to legal requests such as subpoenas or search warrants, or safeguard our rights and interests.
Do not track
Please be aware that we do not adjust the data collection and usage practices of our Site when we detect a Do Not Track signal from your browser.
Your rights
If you are a resident of the European Union, you have the right to access the personal information we hold about you and to request corrections, updates, or deletions of your personal information. To exercise this right, please contact us using the information provided below.
Moreover, if you are a resident of the European Union, please note that we process your information to fulfill any contracts we may have with you (such as processing orders placed through the Site) or to pursue our legitimate business interests as outlined above. Additionally, your information may be transferred outside of the European Union, including to Canada and the United States.
Data retention
Upon placing an order through the Site, we will retain your Order Information for our records unless you request its deletion.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@kansoft.ch or by mail using the details provided below:
Kansoft access GmbH
Oberer Graben 26
CH-9000 St. Gallen
Switzerland
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